Refund policy
RETOUR
Thank you for shopping with us! If you are not fully satisfied with your purchase, we are happy to accept returns under the following conditions:
Return Window: Items can be returned within 7 days of the purchase date.
Condition of Items: To be eligible for a return, items must be unused, unworn, and in the same condition as when they were received. All original packaging, tags, and accessories must be included. Items showing signs of wear, damage, or alterations will not be accepted.
Return Shipping: The customer is responsible for all return shipping costs. We recommend using a tracked service to ensure the safe return of your item.
REFUNDS
We endeavour to assess and accept refunds within 7 business days of their arrival to our warehouse. Once your return has been accepted, you will receive an email confirmation of the refund being processed.
Please note that payment may take up to 15 business days to be received and refunds will be credited to the original method of payment.
Your refund will be processed minus any original delivery shipping charges selected. Please note we are unable to accept responsibility for any duties and taxes incurred on delivery and recommend customers contact their local authorities for any further information regarding these payments.